Privacy Policy

Overview

This privacy policy explains how Serendiva Isle(“we”, “our”, “us”) collects, uses, and protects information when you use our website at https://serendivaisle.my.

Information we collect

We collect information you provide directly to us, such as when you:

• Submit our contact form (name, email address, message)
• Contact us directly via email or WhatsApp

We do not collect payment information. We do not operate a shopping cart or checkout system on this website.

How we use your information

We use the information you provide to:

• Respond to your enquiries
• Communicate with you about orders or questions

We do not sell, trade, or share your personal information with third parties for marketing purposes.

Analytics

We may use lightweight, privacy-respecting analytics to understand how visitors use our website. This may include aggregate, anonymised data about page visits. No personally identifiable information is stored in analytics.

Cookies

Our website uses minimal cookies necessary for basic website functionality. We do not use advertising or tracking cookies.

Contact

If you have questions about this privacy policy, contact us at hello@serendivaisle.my.